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We value our clients' experience at Norwichtown Veterinary Hospital. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Dr. Geoffrey Satterfield


Dr. Amy Crockett and her veterinary staff are second to none.  Their love for animals and their compassion for the families that love them are truly amazing.  Dr. Crockett has a heart of gold...and my sweet Jesse just adored her.  Dr. Crockett and her entire staff are very knowledgeable, very helpful and have always been right there whenever I've needed them.  Dr. Crockett gave Jesse wonderful care during his almost 15 years, including several successful surgeries.  Through the years, she was always able to address any questions or concerns I had in trying to give him the best care possible.  And, she was right there with me to comfort me when it was time to say good bye...something I will never forget.  Now that I have a new "baby", Dr. Crockett & her staff are, without question, the only ones I completely trust to care for him.  I can't express enough how thankful I am for them.  The warm tender care that we receive while there and the confidence of knowing that we are in the best hands possible means the world to me.
Michelle Taylor


I remember our first visit to the Norwichtown Veterinary Hospital over 25 years ago.  My tiny little Italian Greyhound, Celesta, was very sick and no other veterinarian could diagnosis what was wrong with her.  Dr. Crockett listened patiently and explained various options, ultimately saving her life. She lived a wonderful life for another 10 years.   Over the years all of our pets, dogs-cats-birds, received their healthcare at the NVH.  The staff provided a warm welcome and veterinarians provided the most up to date care in a very clean environment.  I truly appreciate how our pets are handled tenderly by everyone at the hospital so they always feel secure; and an added bonus is the willingness by the veterinarians to consider holistic alternatives.  We couldn't ask for a more competent, compassionate veterinarian family.  Thank you.
Peggy and Al Morningstar



For over 20 years, I have been bringing my cats to the NVH.  First Squeaky, then Maxwell and Chloe, now Roz and Mollie have been patients of this wonderful animal hospital, some more frequent than others.  From their beginnings, to some of their endings, the staff at NVH has been an important part of all of my pets' lives. 
Every visit, without fail, the doctors, technicians and receptionists have treated my cats and me with kindness and compassion.  Regardless of the reasons for the visit, everyone at NVH works effortlessly to put the patients and their owner at ease. We have had appointments for regular check-ups, spays and a neuter, nails, hair cuts, hair loss, spots and transfusions, cancer, and diabetes. I trust them explicitly to do the absolute best they can for my pets. 
I feel that the relationship I have with the doctors and staff has always been a partnership for the well-being of my cats. The doctors and technicians take a genuine interest in each of my animals. They become familiar with each of my cat's special needs and they always give great quality care. There have been follow-up calls and cards of condolence.  They have all been an incredible support for me through good times and trying times. Just to know that these wonderful people are there for my animals give me the utmost peace of mind.  I could not ask for better, kinder people to care for my beloved pets.
I cannot speak highly enough of this incredible group of caring, dedicated individuals at Norwich Veterinary Hospital!
Sincerely,
Cindy White


We have been bringing our pets (family members) to Doc. Crockett for many years. She has always been very professional no matter if the visit is routine or an emergency. Buster has diabetes and is very gratiful that his vet keeps a diligent watch on his condition. Nicholas has his own issues that the doctor has been treating for some time. Nick likes his visits to the vet. Her compansion for our pets goes beyond just the office. Our daughter also has Doc. Crokett for her cats. When one of my daughter's cats was not well and he needed to be put to sleep Doc. Crokett went to her house to administer to the cat. She not only cares for our fury family but also for us. Thank you Doc. Crockett for all you've done.
C.L

Norwichtown Veterinary Hospital has been such a blessing to me and my furry family. I have been a client of Dr. Amy Crockett's for over 10 years. The hospital and its staff are like family to me and the special attention they've always given to me and my "children" has been priceless. I have the utmost confidence that Dr. Crockett always has my pet's best interests at heart and it's comforting to know that even when I travel and cannot be reached, I know I can trust Dr. Crockett to make the best decisions for my pets. And because of that confidence I have in her, I drive almost 30 min. each way to take my pets to Norwichtown Veterinary Hospital from where I live in Groton. Thank you Norwichtown Veterinary Hospital!!

Lena C., Groton

For twenty years, I have entrusted Dr. Amy Crockett and her staff with the care and well-being of my pets. Their knowledge, love and kindness towards the animals are reflected in the excellent care that is given to each of their patients and their families. This is an A-One establishment.

Rena C., Quaker Hill, CT

I know I can count on Dr. Crockett, Dr O'Hare, and all the friendly staff at the Norwichtown Veterinarian Hospital to care for my pets as if they were their own! I can always count on friendly, informative visits and follow-up telephone calls and reminders when I need them to keep my three cats in great health! I've been a happy pet owner for years thanks to NVH! I couldn't take them anywhere else! Thank you!

Kevin F., Norwich, CT

My "babies" have been patients of Dr. Crockett since April of 2009. I have been extremely pleased with the high level of care and compassion shown by Dr. Crockett and the entire staff at NVH. They understand that our pets are an integral part of our family. Dr. C. lovingly refers to them as "the kids". Not only are they extremely knowledgeable in their veterinary field they go above and beyond to include you in your animals' care. They take the time to get to know their patients and their human parents.I have placed my "babies" in their very capable, professional hands and know I have the chosen the best care for them. When our beloved Rocky courageously fought and ultimately succomed to his illness, they were by our side and shared our grief. When we welcomed a new addition to our poodle family they celebrated our joy. All of the employees of NVH have come to feel like special friends.If you want the best care for your pets NVH is the place to go.They are the best! Thank you!

Sandra Boucher, Moosup


We wanted to thank you so very much for all the amazing care you've given us the last 9 years!! We were devastated when we lost Tas 5 years ago, and you all were so kind and so concerned! From referrals to after hours phone calls to check on us, you did it all! And now, through the addition of both 2 and 4 legged babies, we've been able to keep counting on you to always give us the best care and advice! It's nice to call and know that when I say my name, you immediately know who I am and who my pets are (no easy task with 5 cats and 2 dogs!).
We look forward to seeing you for many years to come, and knowing that our babies are in the best of hands!
Thank you always,
Peanut, Portia, Midnight, Buffy, Kitten, Cat, and Abby's mom,
Sandra Van Lew


I have used the Norwichtown Veterinary Hospital for over 20 years and would highly recommend this facilty. Dr. Crockett and her staff have always put my pets care first. I currently have a cat (Lucky) which we rescued and a Jack Russell Terrier (Petie). Both of them have been treated at this facilty since birth. Petie needed to undergo surgery this past year for cancerous tumors. Dr. Crockett explained everything in great detail and also worked with me and Ocean State Animal Hospital to make sure that Petie's recent scare with cancer was given the utmost care in diagnosing the best treatment option. The Dr. and her staff have always been very courteous and professional. If your looking for quality care with friendly service this is the place to bring your pets. I give permission for this letter to be used on the Norwichtown Veterinary Hospital Web site.

Sue L.,Taftville